What AI can do

AI is no longer limited to being a writing assistant. These examples show how much of a real task it can take on. Each can be built so people who do not write code can use it and adjust it themselves.

Illustrative examples. The actual design depends on the work, data, and operating environment.

01

Sales

Ten minutes after you hand over your meeting notes, a proposal draft is ready.

Today

After every sales meeting, someone reviews their notes and starts the proposal almost from scratch. Thank-you emails and CRM updates are often postponed.

With AI

  1. Give AI the meeting recording, notes, or rough handwritten summary.
  2. AI organizes the key points and action items, then prepares a proposal draft in your company’s format.
  3. It also prepares the thank-you email and the record to paste into your CRM.

What people still doPeople still confirm commitments such as price and delivery dates and make the final decision on the proposal.

02

Customer inquiries

By the time you open an inquiry, a draft reply is already waiting.

Today

For every inquiry, someone searches through old emails and product documents. The quality of the answer varies by person.

With AI

  1. Organize product documents, terms, and past answers into a reference library for AI.
  2. Each incoming inquiry receives a draft reply together with the supporting source.
  3. Complaints and contract-related matters are routed to a person rather than decided by AI.

What people still doA person reviews and sends the reply. Exceptions also remain a human decision.

03

Accounting & back office

Drop a stack of invoices into a folder, and the data entry is already done.

Today

Invoices and purchase orders received by email are opened one by one and copied into a spreadsheet. Data-entry errors and missed documents are a constant concern.

With AI

  1. Place the incoming PDFs and images in a folder.
  2. AI reads the amount, date, and recipient, normalizes inconsistent formatting, and prepares an update for the ledger.
  3. Only discrepancies and missing documents appear on a review list for a person.

What people still doApproval and payment remain with people. AI only prepares the proposed ledger updates.

04

Management & planning

A report that used to take several days at the start of each month becomes a review task.

Today

Every month, figures are gathered from several spreadsheets, compared with the previous month, and turned into a report—a process that takes days.

With AI

  1. Automatically calculate the agreed metrics from sales and pipeline data.
  2. Add review notes to month-on-month changes and unusual movements.
  3. Prepare a report draft in the format used for management meetings.

What people still doInterpreting why the numbers changed and deciding what to do next remain management’s responsibility.

05

Any department

The internal tool you wanted is already running before you ask a development company for a quote.

Today

A quote calculator, checklist, or simple search tool would help, but the need feels too small to justify commissioning custom development.

With AI

  1. Describe what you need to AI in everyday language.
  2. Build the interface through conversation, try it immediately, and describe what to change.
  3. Keep the result as a small business tool the team can use.

What people still doThe people doing the work decide what “easy to use” means and can request changes in their own words.

06

Administration & IT

Create an internal help desk that answers “How do we handle this again?” around the clock.

Today

The same questions keep going to the few people who know the answers. Manuals exist, but no one searches them.

With AI

  1. Give AI access to work rules, operating manuals, and past Q&A.
  2. When someone asks a question, AI answers and points to the relevant source.
  3. Unanswered questions go to the responsible person and are added to the knowledge base for next time.

What people still doPeople answer questions where policies are open to interpretation, and AI can use the approved answer from then on.

Find the best place to start with AI—in 30 minutes.

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